Delivery Information
We strive to make and deliver your order within 2-3 days wherever possible. Sometimes, when our volumes are higher, it may take a little longer. Our processing time will almost certainly be longer during the peak seasonal times such as Christmas, Valentines Day, and Easter. We will keep you up to date on dispatch and delivery information for your order.

If you require delivery on or by a certain date, please provide that information to us.

We use overnight courier delivery. You will receive an email when we engage the courier and can expect delivery the following day.

Shipping Days
Our shipping days are Monday, Tuesday, Wednesday, and Thursday.  Depending on the temperature (especially in the summer months if the temperature rises above 25 degrees) we may decide not to ship orders on any given day. We also do not generally dispatch on a Friday because we do not want your goodies sitting with the courier over the weekend.

To limit the possibility of chocolate melting on your doorstep or in your letter box – if you are unlikely to be at home, we recommend you have your parcel delivered to a work address or an address where someone will be present to receive your parcel. 

Local Pickup
If you live in Christchurch/Canterbury you can select ‘Pick up by arrangement’ during the checkout. Once we receive your order we will get in touch to arrange pick up details with you.

Delivery Costs
Delivery costs are applied to your order prior to it being submitted through our website. We use New Zealand Couriers, a premium express courier service, and standard shipping rates. We have chosen a premium service in order that the quality of your chocolate is not compromised and to ensure your goodies arrive to you in tip top condition.
NOTE: For wholesale customers, the courier cost is added to your Invoice and is dependent on size and location.