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Refund and Returns Policy

Refund and Returns Policy

Chocolate Traders is dedicated to providing quality products  to our customers. We hope you will enjoy what you have ordered, but if something isn’t right, please let us know.

We will only accept returns for the following scenarios:

  • Goods damaged or faulty prior to delivery.
  • Goods that vary from their description on this website.
  • Goods supplied incorrectly.

If you do receive a faulty or damaged product, please contact us to arrange a replacement or refund.